Sending calls to a group allows you to ring to multiple phone numbers at the same time. This is also known as simultaneous ring. You can can create groups of users to enable this feature.
- Login to your account
- Select Numbers
- Click on the number you wish to edit
- Click the dropdown next to Send all calls to a
- Select the Group option
- In the field presented, enter the name of this group you are creating. (If you have previously created a group, it will be available here to select)
- Check the users you wish to be a part of the group. (You'll need to add your users first)
- Click Save Changes
All calls will now be forwarded to your group, ringing all members simultaneously.
Sending calls to a group can also be a part of a menu keypress or added as a function of a schedule.